We proudly offer FREE shipping worldwide via! Please note that we take an average of 3 to 5 business days to fulfill your order before shipping it. Rest assured that we are doing everything in our power to get your order to you as soon as possible! Once your order has been shipped, depending on your country or region, the estimated delivery time is between 7 to 10 business days. Please consider that holidays, natural disasters or pandemics may affect shipping times.
For pre-ordered or back-ordered items:
If your order contains pre-ordered or back-ordered items, we will promptly ship any items we have in stock and promptly ship any pre-ordered or back-ordered items when we have them. So, if you order more than one item in one order and only receive part of your items, don't worry, you will receive the other items soon after.
Track your order:
You will receive a confirmation email and/or text message, if you provide a cell phone number, containing a tracking ID and a link to follow your package's journey. To track your package, you can visit our Tracking Page.
Please allow 1 to 3 business days for tracking information to appear.
Wrong address disclaimer:
It is the buyer's responsibility to ensure that the shipping address entered is correct. We do our best to speed up processing and shipping times, so there is always time to correct an incorrect shipping address. Contact us immediately at support@EPM.yn.com if you believe you have provided an incorrect shipping address.
Return:
By ordering at Top Trend Store, you are responsible for return shipping costs to Top Trend Store. Please see our Refund Policy for more information on how to make a return.
Lost/Stolen Packages:
Best Trends Online Store is not responsible for lost or stolen packages. If your tracking information states that your package has been delivered to your address and you have not received it, please report it to your respective shipping carrier on the information provided to you on our Tracking Page. If you have further questions about how to do this, please contact our customer support team at support@EPM.yn.com.
For pre-ordered or back-ordered items:
If your order contains pre-ordered or back-ordered items, we will promptly ship any items we have in stock and promptly ship any pre-ordered or back-ordered items when we have them. So, if you order more than one item in one order and only receive part of your items, don't worry, you will receive the other items soon after.
Track your order:
You will receive a confirmation email and/or text message, if you provide a cell phone number, containing a tracking ID and a link to follow your package's journey. To track your package, you can visit our Tracking Page.
Please allow 1 to 3 business days for tracking information to appear.
Wrong address disclaimer:
It is the buyer's responsibility to ensure that the shipping address entered is correct. We do our best to speed up processing and shipping times, so there is always time to correct an incorrect shipping address. Contact us immediately at support@EPM.yn.com if you believe you have provided an incorrect shipping address.
Return:
By ordering at Top Trend Store, you are responsible for return shipping costs to Top Trend Store. Please see our Refund Policy for more information on how to make a return.
Lost/Stolen Packages:
Best Trends Online Store is not responsible for lost or stolen packages. If your tracking information states that your package has been delivered to your address and you have not received it, please report it to your respective shipping carrier on the information provided to you on our Tracking Page. If you have further questions about how to do this, please contact our customer support team at support@EPM.yn.com.